White Glove Delivery Service
✅ Free Shipping — All Duties & Taxes Included
White Glove Delivery Service – Prepaid Deposit $300
Upgrade your delivery experience with our White Glove Service. Choose this option for professional in-home delivery, unpacking, assembly, and placement.
Delivery Options
We offer two delivery service options, you can choose based on your needs:
Standard Delivery (Free)
- Delivery to the ground floor or first accessible dry area (e.g., garage, front porch, hallway, etc.).
-
Does not include unpacking, assembly, in-home placement, or trash removal.
- We will notify you via email when your order is ready to ship and provide tracking details.
White Glove Service (Prepaid Deposit $300)
For a higher level of service, suitable for larger items or those requiring multi-floor delivery, unpacking, and assembly.
Service Details:
-
In-room Delivery: Furniture will be delivered to the specified room in your home, including multi-floor delivery (with prior confirmation of stairs or elevator access).
-
Unpacking & Inspection: Our team will unpack and inspect the items for damage.
-
Placement: Furniture will be placed according to your instructions.
-
Basic Assembly: Includes simple assembly (e.g., attaching legs, handles, etc.). Complex installations may incur additional fees.
- Trash Removal: Removal of all packaging materials from your home.
Prepaid Deposit $300 Explanation:
-
$300 Prepaid Deposit: This amount is required to secure the White Glove service.
-
Final Payment: After confirming your delivery details, we will provide a final quote, and the $300 deposit will be deducted from the total cost.
- Final Quote: The final cost may vary based on factors like delivery location, floor level, and special requirements.
Order Process
-
Choose Your Furniture
Browse our collection and select the furniture items you wish to purchase.
-
Select White Glove Service
On the product page, under the White Glove Delivery Service – Prepaid Deposit $300 section, check the box to add this service to your order.
-
Proceed to Checkout
After selecting the White Glove Service, proceed to checkout. The $300 deposit will be added as a separate item in your cart.
-
Confirm Delivery Details
After your order is placed, our team will contact you to confirm the delivery requirements:
● Floor access (stairs or elevator)
● Special handling requests for larger or delicate items
-
Receive Final Quote
Based on the delivery details, we will provide a final quote. The $300 prepaid deposit will be deducted from the final cost.
-
Final Invoice
Once the final details are confirmed, we will send you a final invoice for the remaining balance. The $300 prepaid deposit will be credited to your invoice.
-
Schedule Your Delivery
After the remaining balance is settled, we will schedule your delivery and our professional team will provide the White Glove service.
Important Notes:
- The $300 prepaid deposit is not the final fee, but a reservation to secure the White Glove service.
-
Final charges may vary based on delivery location, special requests, or additional handling needs.
- The White Glove service does not include old furniture removal. Please let us know in advance if you require this service.
-
Additional fees may apply for remote areas, multi-floor delivery, or special delivery conditions.
- If White Glove Service is not selected, your order will be delivered via Standard Delivery.
Contact Us
If you have any questions or need further assistance regarding the White Glove Delivery Service or any other aspect of your order, feel free to reach out to us. Our customer service team is here to help.
Contact Information:
-
Phone: +1(747)203-9218
-
WhatsApp: +1(303)246-1563
Return Policy
Decorluxelife’s return policy lasts for 30 days from the date you receive your item. Unfortunately, returns requested after this period are not eligible for a refund or exchange. To initiate a return, please email support@decorluxelife.com. We will reply with the return mailing address, and you will need to cover the shipping costs upfront (refunds for shipping costs may apply as needed).
Items must be unused and in their original packaging. We do not accept returns for:
- Installed or used items
- Returns requested after 30 days
Order Cancellation Policy
Orders Not Yet Shipped:
- Orders canceled within 24 hours of purchase: Full refund.
- Orders canceled or modified after 24 hours but before shipment: 5% handling fee of the order total will apply.
Orders Already Shipped but Not Yet Delivered: Cancellations will be processed as a return, and a 15% restocking fee will be deducted from the refund.
Order Processing Time
Orders are typically processed within 3-5 business days after payment confirmation. Special orders may require 5-9 business days.
Shipping Costs and Transit Times
Free Shipping is available for all orders on decorluxelife.com.
- Air Freight: 12–15 days (small lights, samples, replacements) – Free
- International Express (DHL, FedEx, UPS): 7–10 days – Paid
- Sea Freight: 30-45 days (for large items) – Free
We offer paid expedited shipping services to meet urgent delivery needs. Please contact us for more details.
Our in-house technicians can customize any order!
Popular Changes:
- Hanging length
- Material color or paint
- Emitting color
- Dimmable add-on
- Add or reduce size/dimension
- Redesign the entire lighting fixture to your suggestion
What We Do:
- Make minor adjustments above
- Create CAD drawings for your custom design
- 3D render the product into your photo
Speak with an expert on live chat or call us now from 9AM EST to 6PM EST.
Same look, different quality. Many lighting and furniture pieces may appear similar online, but the real differences are in the details you don’t see in photos.
At Decorluxelife, we focus on what matters most:
- Material integrity: carefully selected materials and stable structures built for long-term use
- Finish consistency: refined surface work and better durability in everyday environments
- Packaging protection: reinforced packing designed to reduce transit risk for fragile or heavy items
- Accountability & support: clear communication, replacement-part support when applicable, and help before and after delivery
Want to understand why similar-looking pieces can have very different prices? Read the full explanation →
If you’re comparing a similar item elsewhere, feel free to send us the link or a screenshot — we’re happy to help you compare specs, structure, and packing details.
Email: support@decorluxelife.com
DECORLUXELIFE SHIPPING PARTNERS
Service Guarantee
Customization
Unleash your creativity with our extensive customization options. You have the power to design a product that perfectly fits your needs and reflects your style. We provide a wide range of choices, from colors to sizes and more. Make it uniquely yours.
Free Return within 30 Days
We're confident you'll love your purchase. But if you don't, no worries! Take a full month to decide, and if you're not completely satisfied, return the product within 30 days hassle-free. Your satisfaction is paramount to us, and we want you to be thrilled with your choice.
Free Shipping
Experience the convenience of complimentary shipping on all your orders. We believe in providing you with a seamless shopping experience. No minimum purchase is required, and we deliver your items right to your doorstep, no strings attached.
We believe in transparent pricing. When you shop with us, there are no hidden fees. The price you see is the price you pay. We include the tax in your purchase, so you don't have to worry about any surprises during checkout.
Sutable Sloped Ceiling
They can be flexibly adjusted to ensure that the light is evenly distributed in every corner of the room, with no lighting dead spots due to sloping ceilings. In addition, they usually come with an adjustable mounting kit to make the installation process easier and safer.
UL Certification
The interior of each of our chandeliers contains the UL label, which is in line with the electrical standards of each household, so please feel free to shop with confidence.
Include Bulbs
To brighten your space from the moment you receive your order, we include high-quality bulbs at no additional cost. We want to ensure that your product is ready to use as soon as it arrives at your door. This is just one of the ways we go the extra mile to enhance your experience.
