Soratai Cluster Pendant
What is Decorluxelife's Price Match Policy?
At Decorluxelife, we want you to feel confident that you are getting the right price without compromising on quality, design, or your overall shopping experience.
We work hard to make shopping simple and enjoyable while offering great value on the products you love.
30-Day Price Match Policy
If an item from your order goes on sale on the Decorluxelife website within 30 days of your purchase date, you may request a price match for the difference.
Please note that this policy does not apply to Clearance items, Flash Deals, price reductions outside the 30-day guarantee period, or bundle promotions such as โBuy Togetherโ offers.
Guidelines and Limitations
The item must be identical to the item originally purchased, including the same size, color, quantity, specifications, and model or SKU.
The item must have been purchased directly from the Decorluxelife website before a Price Match request can be submitted.
The item must still be in stock on the Decorluxelife website at the time the Price Match request is made.
Price Match requests must be submitted within 30 days of the original purchase date.
*Decorluxelife reserves the right to interpret and explain the terms and conditions of this Price Match Policy.
At Decorluxelife, we value the quality of every product and your overall shopping experience.
Eligible products may be returned or exchanged within 30 calendar days from the date of delivery by contacting our customer service team.
Before submitting a return request, please read our full Return & Refund Policy carefully, including product exclusions, return requirements, and applicable limitations.
Enjoy complimentary standard shipping on eligible orders from Decorluxelife.
Each order is carefully prepared and shipped directly to your delivery address with no additional standard shipping fees.
Shipping methods, estimated delivery times, and availability may vary depending on the product, order destination, and other applicable shipping conditions.
Please refer to our Shipping Policy for full details, including delivery areas, processing times, and applicable shipping limitations.
Decorluxelife is committed to providing lighting products that combine quality, functionality, and thoughtful design for everyday living.
For eligible lighting products, Decorluxelife provides a 2-year limited warranty covering product materials, fixture structure, workmanship, finishes, and applicable electrical components.
Before submitting a warranty claim, please read our full Warranty Policy carefully, including the products covered, warranty scope, exclusions, and applicable limitations.
This limited warranty applies to defects in materials, workmanship, and related functionality that arise under normal household use.
For purposes of this policy, โnormalโ use means reasonable use of the product for its intended purpose in a normal residential environment and in accordance with the product's installation, operation, maintenance, and care instructions.
Safety and quality are important parts of our lighting products.
Depending on the product model and destination market, our lighting products may carry UL, ETL and/or CE certification or compliance markings.
Please refer to the individual product specifications or contact us to confirm the applicable certification for a specific product.
Featuring adjustable black PVC cords cascading into integrated LED lights handcrafted from seeded glass, our Soratai Lighting Collection mimics the look of a fallen raindrop.
Detail
- Material: Steel, Glass
- Finishes: Brass, Bronze, Nickel
- Number of lights: 3
- Votlage: 110V-240V (Available)
- Dimmable: Yes
- Sloped ceiling compatible: Yes
- Hardwired; professional installation recommended.
- Mounting hardware included.
- ETL Certified Damp.
- Warranty: 2-year
- Shipping time: 2 weeks
- Free shipping
Return Policy
Decorluxelifeโs return policy lasts for 30 days from the date you receive your item. Unfortunately, returns requested after this period are not eligible for a refund or exchange. To initiate a return, please emailย support@decorluxelife.com. We will reply with the return mailing address, and you will need to cover the shipping costs upfront (refunds for shipping costs may apply as needed).
Items must be unused and in their original packaging. We do not accept returns for:
- Installed or used items
- Returns requested after 30 days
Order Cancellation Policy
Orders Not Yet Shipped:
- Orders canceled within 24 hours of purchase: Full refund.
- Orders canceled or modified after 24 hours but before shipment: 5% handling fee of the order total will apply.
Orders Already Shipped but Not Yet Delivered:ย Cancellations will be processed as a return, and a 15% restocking fee will be deducted from the refund.
Order Processing Time
Orders are typically processed within 3-5 business days after payment confirmation. Special orders may require 5-9 business days.
Shipping Costs and Transit Times
Free Shipping is available for all orders on decorluxelife.com.
- Air Freight: 12โ15 days (small lights, samples, replacements) โ Free
- International Expressย (DHL, FedEx, UPS): 7โ10 days โ Paid
- Sea Freight: 30-45 days (for large items) โ Free
We offer paid expedited shipping services to meet urgent delivery needs. Please contact us for more details.
DECORLUXELIFE SHIPPING PARTNERS
OUR PROMISE
- DDenleyVerified BuyerRated 5 out of 5 stars8 months agoAmazing quality, the glass is so solid and heavy!
I just unboxed our new Soratai cluster pendant and had to snap a picture of the glass pieces before we hang them up. These are incredibly solid and have a really nice, heavy feel to them in your hand. The "raindrop" shape is beautiful, and up close you can really see all the tiny bubbles inside the seeded glass, which gives it such a unique, handcrafted look. We are waiting for the electrician to install the whole piece, but just seeing the quality of the glass alone, Iโm already super happy with the purchase. Can't wait to see them all lit up!
- CWCamille W.Verified BuyerRated 5 out of 5 stars8 months agoLove it
Looks so elegant and high-end.
#AT HOME WITH DECORLUXELIFE
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